Before going further, check the obvious. Ensure that the serial cable is securely attached to the computer and timer. Screw the connectors tightly to both sockets. Or try a different cable; it is possible that the cable is defective. There could be several other reasons that Finish-Time cannot access a Windows or Macintosh serial port.
Your USB to Serial Converter does not properly emulate the RS-232 protocol. This is usually the case for bargain price units. Typically what usually happens is you get erratic, unpredictable results. The only alternative is try another converter.
Upon starting, Finish-Time will try to initialize the port that you chose previously. If that port was recently removed from the system, or has changed, a warning will appear in the Notification Panel. Finish-Time will re-configure itself to the default, which is none.
Try testing all adapters or cables on another computer. Even good quality shielded cables can be affected by noise from power supplies, especially power inverters.
Regarding PC Compatible notebooks with RS232 serial ports: Unless it is disabled by the system BIOS, Windows should have installed and configured the port. Some older notebooks may only support two serial devices including the mouse. If the computer also has an internal modem, then the RS232 port could be disabled by the system BIOS. Consult your notebook computer’s user manual on how to disable the modem and enable the RS232 serial port.
The port might be in use by another device or application. Try exiting all non-essential applications, including any applications in the System Tray.
Another application (dial-up networking, phone dialer, etc.) might not have released the port even though that application is not running; re-starting the computer should release the port.
In consideration for your use of the software and any updates, customizations and/or enhancements, entitled Finish-Time ("Software") provided by SpeedCode Software, LLC ("Licensor"), you ("User") agree to the following terms and conditions. If you do not agree to these terms, you may not use or install the software and you must return the package to your point of purchase immediately for a refund.
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